Franchise Marketing Support Specialist at Mosquito Authority Southeast Houston

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Services, Franchise Support, Client Success, Marketing Coordination, Digital Marketing, Communication, Relationship Building, Customer Service, Organizational Skills, Collaboration, Problem Solving, Attention To Detail, Proactive Approach, Marketing Tools, Process Improvement, Training

Industry

Consumer Services

Description

Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you passionate about supporting business owners and helping them grow? Do you enjoy being the go-to partner who helps clients navigate marketing tools, programs, and strategies with confidence? If so, this role may be a great fit. Main Line Brands, LLC is an award-winning multi-brand franchisor headquartered in Charlotte, NC. We support more than 230 franchisees across 500+ markets in the U.S. and Canada. Our portfolio includes Mosquito Authority, Pest Authority, and Fitness Machine Technicians. Our focus is not just growth, but building strong, resilient franchise businesses. We value integrity, accountability, and results, and we operate with a collaborative, high-performance mindset. The Franchise Marketing Support Specialist plays a critical role in supporting franchise owners across a multi-brand, multi-location system. This position serves as a trusted partner to franchisees—helping them understand, adopt, and execute approved marketing programs and platforms that drive local growth and long-term success. The goal of this role is to increase franchisee satisfaction, adoption of marketing initiatives, and overall system performance through strong relationship management, responsive support, and effective coordination with internal teams. This is a full-time, hybrid role (four days in office, 1 day remote) based in the Charlotte Metro area. Essential Responsibilities Serve as a day-to-day marketing support contact for franchise owners Build strong, trusted relationships with franchisees to promote engagement, confidence, and satisfaction Support franchisees with onboarding, adoption, and ongoing use of marketing tools and platforms Help franchisees execute national and local marketing campaigns accurately and on time Manage inbound franchisee requests, questions, and issues related to marketing programs Set clear expectations and guide franchisees through marketing processes and best practices Coordinate with internal teams (Marketing, Technology, Operations) to resolve issues efficiently Assist with website updates, local page requests, and basic digital marketing needs Support Google Business Profile updates and foundational optimization requests Track common issues and contribute to documentation, FAQs, and process improvements Proactively identify opportunities to improve franchisee adoption and satisfaction Participate in franchisee check-ins, training sessions, and support calls as needed What You Bring 2–4+ years of experience in account services, franchise support, client success, or marketing coordination Experience working with franchisees, multi-location businesses, or large account portfolios preferred Working knowledge of digital marketing fundamentals (websites, listings, email, paid media, automation) Strong communication and relationship-building skills Proven ability to manage multiple requests and priorities simultaneously Customer-service mindset with a proactive, solution-oriented approach High attention to detail and strong organizational skills Comfortable collaborating with cross-functional internal teams Eagerness to learn marketing platforms, processes, and franchise best practices Why Join Us Make a direct impact on franchise owner success and local business growth Work across multiple national brands within a growing franchise system Develop deep experience in franchise and multi-location marketing Join a collaborative, support-focused team committed to innovation and growth Flexible work from home options available.

Responsibilities

The Franchise Marketing Support Specialist serves as a day-to-day marketing support contact for franchise owners, helping them understand and execute marketing programs. This role aims to increase franchisee satisfaction and overall system performance through strong relationship management and effective coordination with internal teams.