Franchise Support & Office Manager at Love Recruitment

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

50000.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Management, Franchise Support, Stakeholder Management, Executive Assistance, Operational Administration, Customer Service, Microsoft Office, CRM Systems, Process Improvement, Communication Skills, Organizational Skills

Industry

Staffing and Recruiting

Description

Franchise Support & Office Manager Location: Victoria, London (4 days per week in the office) Salary: Circa £50k basic plus benefits Are you an organised, proactive professional who loves building relationships and keeping things running smoothly? Our client is looking for a Franchise Support & Office Manager to join their growing UK support team. This is a varied and rewarding role where you'll support franchise partners, oversee day-to-day office operations, and provide administrative support to senior leadership. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional service, we'd love to hear from you. The Role You'll be the first point of contact for franchise partners, supporting operational enquiries, coordinating communications, and helping deliver an outstanding franchise experience. Alongside this, you'll manage the smooth running of the Support Office, liaise with suppliers, and provide light Executive Assistant support to the Managing Director. Key Responsibilities Support franchise partners with operational enquiries and day-to-day administration. Coordinate member transfers, onboarding and franchise administration. Manage franchise communications and maintain support resources. Oversee the day-to-day running of the Support Office. Manage office suppliers, facilities and workplace operations. Provide diary, meeting and administrative support to the Managing Director. Continuously look for ways to improve processes and enhance the franchise experience. About You You'll have experience in office management, operations, customer service or franchise support and enjoy working with a wide range of stakeholders. You'll also bring: Excellent organisational and communication skills. A proactive, solutions-focused approach. Strong attention to detail and the ability to manage multiple priorities. Experience with Microsoft Office and CRM/business systems. Franchise or multi-site business experience would be an advantage but isn't essential. Why Apply? This is a fantastic opportunity to join a successful, growing business where you'll play a key role in supporting both the franchise network and the wider team. You'll enjoy a varied role, plenty of autonomy, and the chance to make a real impact within a collaborative and supportive environment. Location: Victoria (minimum 4 days per week in the office) Travel: Occasional travel to franchise locations will be required.

Responsibilities

The role involves acting as the primary contact for franchise partners to support operational enquiries and onboarding. Additionally, the manager oversees day-to-day office operations and provides administrative support to the Managing Director.