WHO WE ARE:

At Wagepoint, we’re good people. Sure, maybe we’re biased. But that’s only because Wagepointers bring the best versions of ourselves to do some of the best work in our careers.
We’re an authentic team who bring our diverse backgrounds, ideas, experiences and cultures together to make payroll magic. Speaking of, we “pull rabbits out of hats” for thousands of small business owners across the US and Canada who rely on our payroll software to pay their employees and process their payroll taxes. And we’re just getting started.
We’re growing and looking for more awesome people to join our merry band of misfits. We are looking for people who share our understanding that when it comes to our commitment to our customers: we mean business. Especially given that the consequences of getting payroll wrong can sometimes be dire.
If you are the kind of person who has always wanted to make a difference and be heard at work, Wagepoint will give you plenty of opportunity to do just that.

We’re looking for a talented Fraud Analyst who doesn’t shy away from tackling financial crime risks and protecting our clients and company from fraud. As a first line of defense, you’ll investigate new client signups, monitor ongoing activity, and make thoughtful, risk-aware decisions. You will report directly to the Manager, Risk Operations.

What You’ll Be Expected To Own:

• Perform Know-Your-Business (KYB) controls and apply best practices to mitigate risks during onboarding and ongoing reviews.
• Conduct risk assessments on new signups to evaluate fraud, credit, and reputational risk.
• Audit payroll alerts, reviewing them for potential fraud, and ensure timely resolution.
• Support clients by resolving risk-related issues and guiding them through account setup challenges.
• Monitor for anti-money laundering activities and assist with FINTRAC compliance.
• Serve as a liaison with other departments, offering risk insights and best practice recommendations.
• Collaborate with sales and onboarding teams to ensure safe client onboarding.
• Recommend improvements to risk detection processes based on trends and learnings.

What you bring to the table:

• Minimum 2 years of experience in a customer-facing role with strong communication skills.
• At least 1 year of direct experience in fraud detection, financial crime risk, or compliance operations.
• Demonstrated ability to work independently in a remote, fast-paced environment.
• Strong decision-making and analytical thinking abilities.

Bonus points if:

• You have experience in the payroll, fintech, or banking industries.
• You’re familiar with FINTRAC regulations and ACH transaction compliance.
• You know your way around KYB/KYC, open-source investigation techniques, and risk scoring tools.

What we bring to the table:

• Impact: Roll up your sleeves and directly contribute to the growth and success of Wagepoint by shaping our workforce.
• Culture: The opportunity to work with the world’s friendliest team, solving interesting problems together with an endless amount of laughter (We work hard, but we always have time for a bad joke or two).
• Growth: Opportunities for professional development and career advancement - we are always, always learning with a growth oriented mindset.
• Innovation: Work in an environment that encourages creativity and new ideas.
• Remote: The ability to work from home, forever! Wagepoint is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus!

Ready to embark on an exciting journey with us? Apply now and help us build the future of Wagepoint!
About Wagepoint