Fraud Analyst at White Cloak Technologies

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Analysis, Risk Management, AML, Transaction Monitoring, Analytical Skills, Fraud Typologies, Microsoft Excel, Fraud Monitoring Tools, Case Management Tools, Financial Regulations, Attention to Detail, Investigative Mindset

Industry

Software Development

Description

Job Title: Fraud Analyst Job Summary We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions. This role plays a critical part in protecting users, minimizing financial losses, and ensuring compliance with regulatory standards in a fast-paced fintech environment. Key Responsibilities Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources Analyze fraud patterns, trends, and emerging risks to recommend preventive controls Prepare clear and accurate investigation reports and case documentation Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues Support the enhancement of fraud detection rules, thresholds, and monitoring strategies Ensure adherence to internal policies, regulatory requirements, and industry best practices Assist in fraud loss tracking, reporting, and root cause analysis Qualifications Bachelors degree in Finance, Accounting, Business, Information Systems, Criminology, or a related field 1–3 years of experience in fraud analysis, risk management, AML, or transaction monitoring (fintech, banking, or e-wallet experience preferred) Strong analytical skills with the ability to interpret large volumes of transaction data Familiarity with fraud typologies such as account takeover, social engineering scams, identity fraud, and payment fraud Proficiency in Microsoft Excel and experience using fraud monitoring or case management tools Knowledge of relevant financial regulations and compliance standards is an advantage Preferred Skills Experience with digital wallets, online payments, or mobile banking platforms Basic knowledge of SQL or data analytics tools is a plus Strong attention to detail and investigative mindset Ability to work in a fast-paced, high-volume environment

Responsibilities

The Fraud Analyst will monitor daily transactions to detect suspicious behavior and investigate fraud alerts and disputed transactions. They will also collaborate with internal teams to resolve fraud-related issues and enhance fraud detection strategies.