Fraud and Scams Intelligence Lead at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intelligence Analysis, Investigations, Financial Crime, Fraud Detection, Analytical Skills, Communication Skills, Team Collaboration, Data Analysis, Mentoring, Training, Risk Mitigation, Report Writing, Stakeholder Engagement, Scam Prevention, Law Enforcement Collaboration, Trend Analysis

Industry

Financial Services

Description

Fraud and Scams Intelligence Lead About the Role As Australia’s leading bank, Commonwealth Bank of Australia (CBA) is committed to safeguarding our customers and communities. We’re seeking a proactive and driven Fraud and Scams Intelligence Lead to join our specialist team. In this role, you’ll play a key part in detecting, analysing, and responding to fraudulent activity and scams targeting Australians, helping to protect the reputation and trust CBA holds with millions of customers. Do Work that Matters: Mentor and guide junior staff, fostering skill development and knowledge sharing. Lead intelligence operations to identify, monitor, and mitigate fraud and scam threats across CBA’s operations. Analyse complex data sets to uncover trends, emerging risks, syndicates, and vulnerabilities. Collaborate with internal teams, law enforcement agencies, and industry partners to share intelligence and coordinate responses. Develop and implement best-practice fraud prevention and detection strategies. Produce clear, actionable intelligence reports and provide strategic advice to decision makers across the Bank. Lead and mentor a team of Senior Analysts and Fraud Managers. Deliver regular training, briefings, and awareness sessions to staff on current fraud and scam threats. We are interested in hearing from people who have: Proven experience in intelligence analysis and/or investigations; experience in law enforcement or working closely with law enforcement agencies highly regarded. Experience in financial crime and/or Fraud and Scams is highly regarded. Strong analytical skills with the ability to identify suspicious activity and develop actionable insights. Exceptional written and verbal communication skills, with the ability to engage effectively with diverse stakeholders. Demonstrated ability to work autonomously as well as part of a collaborative team. Comprehensive understanding of the Australian financial crime environment and latest fraud trends. Why Join Us? Be part of a trusted, purpose-driven organisation with a strong commitment to innovation and customer protection. Supportive, inclusive, and flexible work environment. Competitive salary and benefits package. Opportunities for professional development and career progression within CBA. Make a tangible difference in protecting Australians from scams and financial crime. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 12/12/2025 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Fraud and Scams Intelligence Lead will detect, analyze, and respond to fraudulent activities and scams. They will also mentor junior staff and lead intelligence operations to mitigate fraud threats.