Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.
Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of “Here for Good” to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:

• Competitive pay based on the position, qualifications, relevant experience, and skillset
• Paid Time Off
• Up to 14 paid holidays annually
• Comprehensive Medical, Dental, and Vision Insurance
• Employer Funded Health Savings Account
• Paid Parental Leave
• 401(k) with matching contributions
• Wellness Program to reduce health insurance premiums
• Free or discounted banking and mortgage services
• Basic Life Insurance and AD&D
• Tuition Reimbursement Plan
• Associate Referral Program
• Associate Volunteer Program
• Employee Assistance Fund (subject to IRS guidelines)
• Employee Assistance Program
• Opportunities for training and career development
• Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
• Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.
Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

POSITION SUMMARY:

The Fraud and Security Analyst is responsible for the oversight of the Bank’s Fraud Risk Management Program to detect, prevent, and deter fraud or possible fraud that is an essential part of the safe and sound operations of the Bank. Working to implement the Bank’s overall security strategy to ensure the physical safety of all Bank facilities, associates, property, and assets.
This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.
This position can be located in Mandeville or New Orleans.

REQUIRED QUALIFICATIONS, COMPETENCIES, AND SKILLS:

• Bachelor’s degree in a business-related field or 4 years of related/comparable experience
• 2-5 years of Bank fraud investigation and prevention experience
• Ability to professionally interact directly with clients and Sales, IT, and Operations staff
• Ability to develop and maintain positive working relationships with federal, state, and local law enforcement agencies
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Ability to travel across company footprint (with some overnight and weekend travel as needed)
• Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams
• Developed cognitive skills to include Analytical, Problem Solving, Decision-Making, Innovation, Organization & Planning
• Developed intrapersonal skills to include Follow-Through, Resourcefulness, Initiative, Tenacity, Development
• Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Resilience & Balance, Collaboration, Client Focus, Influence
• Developed technology skills to include Technical Acumen, Project Management, Knowledge Management
• Developed leadership skills to include Achieving Results, Implementing the Vision

PREFERRED QUALIFICATIONS, COMPETENCIES, AND SKILLS:

• Knowledge/experience with: FIS Bank Core, Verafin, Bam + or other major bank core systems.
• Experience handling physical security aspects of company-owned facilities