• You are a curious and enthusiastic Analyst with a true passion for data and analytics
• We are a close knit team who use data to develop and enhance the Group’s fraud detection systems, algorithms, and reporting engines
• Together we will develop detection strategies and analytic solutions to help protect our customers from falling victim to fraud and scam events.

KEY RESPONSIBILITIES:

• Innovating Detection Systems : Continuously improve detection system rules to ensure maximum fraud detection while keeping false positives and detection points low.
• Enhancing Customer Experience : Ensure detection system rules do not negatively impact customer experience.
• Uncovering Insights : Provide valuable insights into trends and anomalies through root cause analysis.
• Building Relationships : Foster effective working relationships with stakeholders to drive collaborative success.
• Managing Challenges : Handle potentially difficult interactions, ensuring appropriate priority and severity levels are assigned.
• Upholding Standards : Adhere to the Code of Conduct, which sets the standards of behaviour, actions, and decisions we expect from our people.

IF THIS ROLE SOUNDS LIKE YOU – APPLY NOW!

At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation Read more about our commitment to inclusion and diversity.
If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We’re committed to being an accessible employer and want to make finding your dream job as easy as possible. If you experience any accessibility issues or if you require additional support, please contact HR Direct.
We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.
If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 23/06/202