Fraud Prevention Analyst at FloresHR, LLC

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Prevention, Fraud Investigation, Risk Mitigation, Analytical Rigor, Data Analysis, Regulatory Adherence, Compliance, Root Cause Analysis, Documentation, Trend Identification, Case Management, SQL, PowerBI, Excel, Communication, Judgment

Industry

Human Resources Services

Description

Description Job Title: Fraud Prevention Analyst Job Type: FT Location: Hybrid 3+ days in office (Charlotte, NC) Job Summary We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Fraud Prevention Analyst is responsible for identifying, investigating, and mitigating fraudulent activity across systems, transactions, and processes within a regulated and compliance-driven environment. This role serves as a key partner across operations, compliance, product, and engineering to detect risk patterns, ensure regulatory adherence, and protect the organization and its clients from financial and reputational harm. The Fraud Prevention Analyst reports to the Senior Director of Security and Compliance. This role requires strong analytical rigor, sound judgment, and the ability to translate complex or ambiguous risk signals into clear findings and actionable recommendations. What You’ll Do Monitor transactions, system activity, and operational processes to detect potential fraud, abuse, or policy violations. Conduct detailed investigations into suspicious activity, documenting findings, root cause, and resolution steps. Gather, analyze, and interpret data from multiple sources to identify trends, anomalies, and emerging risk patterns. Partner with operations, compliance, product, and engineering teams to resolve fraud cases and strengthen preventative controls. Ensure fraud investigations and decisions align with regulatory, audit, and internal policy requirements. Maintain accurate and thorough documentation of investigations, decisions, and outcomes. Track fraud metrics, trends, and risk indicators; provide clear reporting and insights to leadership. Recommend and support improvements to fraud detection tools, workflows, and controls. Assist in developing and refining fraud prevention policies, procedures, and training materials. Serve as a subject matter resource for fraud-related questions and risk mitigation strategies. Proactively identify vulnerabilities in processes or systems and recommend corrective actions. Provide clear and consistent updates on case status, risks, and trends to relevant stakeholders. Work with external partners for investigations and reporting outputs. Conduct touchpoints with third parties on fraud trends, new risk scenarios, or system enhancements. Other duties as assigned. Maintain quality work that exemplifies and promotes our company’s core values. Requirements Who You Are 3 to 5 years of experience working in a fraud prevention, fraud investigation, or fraud operations department required. Bachelors degree in Computer Science, Finance, Criminal Justice, or related field preferred. Strong analytical thinker with the ability to assess complex information and identify meaningful risk signals. Detail-oriented with excellent documentation and investigative skills. Sound judgment and ability to make risk-based decisions in ambiguous situations. Clear and effective communicator across technical and non-technical audiences. Highly organized with strong follow-through and case management discipline. Comfortable working in regulated, compliance-driven environments. Experience working with large reports and analytical tools such as Excel, SQL, PowerBI preferred. An individual that understands the value of providing a high level of customer service. Work Environment FloresHR’s standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional hybrid office environment based out of our Charlotte office (off West Morehead) (3+ days in office). This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations. How We Support Our Team At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too! Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more! Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this. Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about. Our Core Values & Diversity Focus Our vision is to be the most admired benefits partner, and our core values and beliefs are: We believe in always doing the right thing. We believe that a remarkable service experience is possible. We believe in trusting one another as an operating philosophy. We believe that high performance teams deliver extraordinary results. We believe in building benefits technology that converts the complex to easy. We seek to empower, empathize, and respect our team members and our world. FloresHR is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.

Responsibilities

The Fraud Prevention Analyst monitors transactions and processes to detect potential fraud, conducting detailed investigations, gathering data from multiple sources to identify risk patterns, and partnering with various teams to resolve cases and strengthen controls. This role ensures all fraud decisions align with regulatory and internal policy requirements while maintaining thorough documentation and tracking key fraud metrics.