Fraud Prevention Support, Screening Management at Visa

Bogota, Capital District, RAP (Especial) Central, Colombia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Prevention, Screening, Risk Assessment, Transaction Review, Data Analysis, Risk Exposure, Online Fraud Prevention, Quality Assurance, Accuracy, Communication, Problem Solving, Multi-tasking, Customer Orientation, Team Interaction

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Fraud Prevention Screening support is an integral part of the Value Added-Services and Managed Risk teams and will involve investigating potentially fraudulent orders for some of our largest customers. This will involve researching a high volume of suspect orders to identify and decline fraudulent orders before they are processed. A successful candidate is able to deliver accurate and efficient results, seeks to learn, is dependable, and is coachable. Responsibilities Review and evaluate transactions in order to identify fraudulent activity Identify and assess key risk factors Assess potential risk exposure Utilize several computer programs and tools to assess risk of on-line transactions Escalate fraud trends to internal partners and merchants Document transactions to explain action taken Adhere to established Screening Management Guidelines and Expectations in order to meet and exceed performance expectations. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Bachelor’s degree or equivalent experience (typically requires a minimum of 2-5 years’ experience in Financial services industry and/or Customer Service environment. Customer service/Back office experience required. Prior experience in call center, banking or internet environments is preferred. Candidates with risk management experience are highly preferred Strong analytical skills with previous experience working with large volumes of data. Knowledge of online fraud prevention strategies. Demonstrated commitment to quality and accuracy. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required English language proficiency required, with ability to communicate clearly in global, cross‑functional environments. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Job Family Group: Client Support Services

Responsibilities

The role involves reviewing and evaluating a high volume of potentially fraudulent orders for large customers to identify and decline fraudulent transactions before processing. Responsibilities include assessing key risk factors, utilizing various tools, escalating fraud trends, and documenting actions taken according to established guidelines.