ABOUT MOONPAY

Hi, we’re MoonPay. We’re here to onboard the world to Web3.
Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

WHAT WE DO

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them ‘Ramps’) to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.
We’re also big on collaborations. And we’ve worked on stunts, drops, and partnerships with some of the world’s most prestigious and forward-thinking brands.
But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we’re working hard to continually improve it and to strive for perfection.
So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

WHAT YOU WILL DO

• Develop in-depth knowledge of MoonPay’s data sources, user behaviour and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy;
• Provide Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met;
• Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business;
• Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy;
• Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud;
• Assist in the development of new tools for uses in fraud detection and prevention;
• Assist in key vendor management activities across Trust & Safety;
• Build out a robust governance framework to oversee the high impact, operational activities within Trust & Safety;
• Work effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner;
• Champion fraud awareness across MoonPay and create a trusted network of peers across the company;