EDUCATION DESIRED :

General Equivalency Diploma

Key Accountabilities:

• To monitor and investigate potentially fraudulent transactions in an efficient and timely manner.
• To support the team responsibilities by working to department standards and ideals.
• Follow client defined and documented processes for alert review, customer contact and account blocking strategies.
• Review of application fraud, AML alerts and referrals and investigation and escalation of potential associated concerns.
• Reviewing application information in conjunction with other data sources for anomalies or inconsistencies.
• Monitoring alerts and workloads across multiple systems to mitigate transactional fraud losses

Working as part of the team the purpose of your role will initially be to identify and minimise fraud losses for our clients issuing debit, prepaid and credit cards. As you develop further into other areas of the business you may also monitor referrals created where FIS provide Anti-Money Laundering and Customer Due Diligence screening.

Key Accountabilities:

• To monitor and investigate potentially fraudulent transactions in an efficient and timely manner.
• To support the team responsibilities by working to department standards and ideals.
• Follow client defined and documented processes for alert review, customer contact and account blocking strategies.
• Review of application fraud, AML alerts and referrals and investigation and escalation of potential associated concerns.
• Reviewing application information in conjunction with other data sources for anomalies or inconsistencies.
• Monitoring alerts and workloads across multiple systems to mitigate transactional fraud losses.