Free People Keyholder (3 months temporary contract 28 Hours) - Keizersgrach at Free People

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Store operations, Sales leadership, Customer service, Team management, Visual merchandising, Product knowledge, Inventory management, Communication, Multitasking, Decision-making, Mentorship, Styling, Omni-channel retail, Shipment processing

Industry

Retail Apparel and Fashion

Description

Location This position is located at Keizergracht 359-361, Amsterdam, , TBD Netherlands Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience. Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression #FreePeople What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Stands out as a leader Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization #FreePeople The Perks Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Responsibilities

The Keyholder collaborates with store management to supervise daily operations, drive sales, and ensure an engaging customer experience. They are responsible for leading the team, managing store zones, and executing visual and operational standards.