SKILLS & ATTRIBUTES

• 1 + years experience in the role of Account Director.
• Significant experience in professional client relationship management.
• Ensuring Account Management 101 at all touchpoints: excellent attention to detail, high client satisfaction, process implementation, financial management, and excellent written and oral communication skills.
• Ideally has experience working on influencer campaigns but will need to demonstrate social first thinking.
• The ability to plan and strategise at a senior level.
• Vision to develop teams and grow business.
• A persuasive and confident approach to realising bold creative thinking.
• Effective team management and pastoral capabilities.
• Keen interest in digital content and evolution and industry trends/news.

• Managing, growing and training a team of account handlers and multiple clients (both retained and project based).
• Developing relationships with senior clients and growing the accounts on both creatively and financially.
• Leading, planning and overseeing the work and output on your assigned accounts.
• Inputting to new business pitches.
• Planning and forecasting for your team and accounts.
• Training and developing the team ensures the detail of the campaign is exemplary and processes are efficient.
• Negotiates contracts and fees with marketing directors and client procurement personnel.
• Manages the work, performance and professional development of team members.
• Leading and inspiring those outside of the core team, including creative teams and those in other agencies working on the same account.
• Report key financial and team data to the agency’s senior leadership, finance and human resources departments.
• Maintains a detailed awareness of relevant market trends affecting their accounts, and developments in the wider advertising and communications industry.