OPERATIONS AND BUSINESS

• Risk management of projects in execution and delivery phases
• Manage profitability of project costs against resource utilisation, able to provide solutions when required
• Responsible for P&L - sustaining account growth, diversification and profitability
• Constantly and creatively looking for opportunities to grow the business

KNOWLEDGE & EXPERIENCE REQUIRED

• At least 7 years relevant experience with a sound knowledge of print, digital and content production processes
• Leadership experience in managing an account servicing team
• Sound financial planning and budget management experience

SKILLS REQUIRED

• Excellent communication skills
• Excellent relationship management and presentation skills
• The ability to multi-task and provide holistic leadership support across a range of clients

ROLE

• Lead and manage accounts
• Mentor and guide a team of Account Managers & Account Executives
• Key performance will be linked to the candidate’s ability to retain relationships with existing clients and extend the agencies scope through these relationships
• Day-to-day project management across all accounts, from conceptualisation through to production and submission
• Manage project budgets and be accountable for achieving profit margins on all group accounts
• Oversee resourcing and capacity management of design/creative teams