Freelance Luxury Brand Evaluator | Gold Coast, AU at CXG

Gold Coast, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience Evaluation, Attention To Detail, Observational Skills, Objective Feedback, Retail Interaction, Reporting, Punctuality

Industry

Business Consulting and Services

Description

Freelance Customer Experience evaluation opportunities across premium and luxury sectors. Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands. We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Australia. This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability. The Role As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform. This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work. Responsibilities Select assignments based on your availability and location Visit assigned locations and evaluate the full customer experience Observe key details such as service quality, environment, and customer interactions Assess both physical and digital touchpoints, including follow-up communication Submit clear, structured, and objective feedback through short online questionnaires Selection Process Apply through this platform live.cxg.com Short screening process Access to available assignments in your area Must have a valid driving license Strong attention to detail and observational skills Ability to provide objective and structured feedback Reliable and punctual in completing assignments and reports Comfortable interacting in a retail environment Freelance, project-based collaboration Flexible schedule – choose assignments based on your availability Paid assignments (details provided per project) Opportunity to work with leading luxury brands Access to a global community of evaluators

Responsibilities

Conduct structured evaluations of customer journeys across physical and digital touchpoints for luxury brands. Provide objective feedback and submit reports via a digital platform based on service quality and environment.