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Freelancer-English & Exams at British Council
, , India -
Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English Proficiency, Communication Skills, Attention to Detail, Compliance, Problem Solving, Query Resolution, Monitoring, Data Entry, Credential Validation, Exam Proctoring, Background Checks, Log Maintenance, Quality Assurance, Customer Service, Time Management, Team Collaboration

Industry

Non-profit Organizations

Description
1. Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test) Proficient in English Communication Skills - both verbal and written Context and environment: A new process being set up. This job role is only eligible for candidates applying from Delhi-NCR only A back-office process with 9AM-8PM operations in Noida (NCR) work from office. Process is responsible for assessing and validating the credentials for candidates appearing for Remote Proctored Exams. The overall process size is approximately 70 resources. Operations in one shift. The placement for this role is based on a comprehensive assessment based on Training and clearance of Background checks. (e.g. travel, unsocial/evening hours, restrictions on employment etc) 9 AM - 8 PM shift environment and the candidate is required to work from office. The process may require working in different days depending on work Long sitting hours Secured environment i.e. no access to mobile phones on floor, very limited internet access, no personal belongings to be carried. High level of compliance to the agreed process guidelines. No legal/ criminal case in history High attention to details to ensure validation of right information of the candidates before start of the exam. Resolve Queries of the candidates during the check in process. Proctors need to remotely monitor the candidates while the complete their exam and ensure there is no malpractice incident during the exam. Identify and escalate priority issues. Route/Transfer issues to appropriate resource/channel if necessary. Follow up on enquiries where necessary. Complete logs, update necessary data sheets Ensure daily transaction targets are met with high quality standards.
Responsibilities
The role involves assessing and validating the credentials of candidates appearing for Remote Proctored Exams. Proctors will monitor candidates during exams to ensure compliance and resolve any queries.