Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

JOB DESCRIPTION:

We have an opportunity for a person to join our UK Ocean Freight Operations Team Glasgow SCS team as an Ocean Clerk. This position will be involved with the Import/Exports of ocean freight shipments. FCL and LCL freight movements.

Ideally the candidate must have has previous Global Freight & Logistics experience background and be able to work off their own initiative to resolve issues as well as being part of a team. You would be responsible for your own customers and provide ad-hoc support to others when required. Although not exhaustive, responsibilities include:

• Variety of different locations from Bristol, Glasgow and Coventry
• Dealing with internal and external customer queries in a professional and timely manner on over the phone, via email and/or TEAMS (any other platform for video conferencing).
• Liaising effectively between various UPS Departments.
• Preparing of export and import customer clearance documentation and liaising with Customs regarding documentation and resolution of outstanding issues.
• Liaise directly with customers, trucking partners, ocean freight carriers / ocean freight service providers and our overseas offices
• Arranging bookings for FCL and LCL shipments
• Handle and process customs clearance
• Profit and loss (on shipment level) responsibility
• Cost control
• Cost allocation
• Revenue allocation
• Invoice control
• Invoicing, internal and external billing

SKILLS REQUIRED

• Ocean Freight Import & Export experience (LCL, FCL and Cross Trade beneficial)
• Good communicator and able to work under pressure
• Microsoft Word & Excel skills are essential / good working knowledge of Microsoft office (outlook, word, excel, etc.)
• Understand Import /Export documentation
• Customer Service experience to build relationships with key customers
• Knowledge of Importer Security Filing (ISF), Power of Attorney (POA) and Letter of Credit (LC).
• Ideally previous knowledge or exposure to Cargowise

• Variety of different locations from Bristol, Glasgow and Coventry
• Dealing with internal and external customer queries in a professional and timely manner on over the phone, via email and/or TEAMS (any other platform for video conferencing).
• Liaising effectively between various UPS Departments.
• Preparing of export and import customer clearance documentation and liaising with Customs regarding documentation and resolution of outstanding issues.
• Liaise directly with customers, trucking partners, ocean freight carriers / ocean freight service providers and our overseas offices
• Arranging bookings for FCL and LCL shipments
• Handle and process customs clearance
• Profit and loss (on shipment level) responsibility
• Cost control
• Cost allocation
• Revenue allocation
• Invoice control
• Invoicing, internal and external billin