YOUR SKILLS AND EXPERIENCES

• 2- 4-year college degree (preferably in accounting / finance, logistics or other business related major) or equivalent combination of education and experience
• 2+ years’ experience in Customer Service
  Job Type: Full-time
  Pay: $26.00 per hour

Benefits:

• Health insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Billing: 2 years (Required)
• Customer service: 2 years (Required)
• Logistics : 2 years (Required)

Work Location: In perso

YOUR ROLE

As the Revenue Care Specialist is responsible for the prompt and accurate invoicing of all services rendered in the process of importing and exporting air cargo. You must be able to effectively analyze pending files to proactively identify and resolve any potential issues by coordinating with operations, sales, and customer service departments.

YOUR RESPONSIBILITIES

• Responsible for accurately issuing and distributing a high volume of invoices based on customer-specific rates or spot quotation
• Collaborate with sales and operations teams to ensure that all incoming costs are accounted for, all billable activities are
• invoiced in line with customer specific rates, and that all required back-up documents and approvals are in place
• Audit incoming charges from overseas offices and outside vendors for accuracy.
• Address and resolve any disputes or discrepancies to protect costs
• Work closely with internal credit department to investigate and resolve customer issues, disputes, short paid invoices, or unpaid invoices to reduce bad debt
• Review files to confirm accuracy for month end close