Summary:
A Freight Forwarding Admin Assistant Apprentice plays a crucial role in the logistics and supply chain industry, ensuring the smooth coordination of shipments, documentation, and customer communication. Here’s a breakdown of key responsibilities and required skills for this role:
Key Responsibilities:

Shipment Coordination:

• Assist in booking shipments with carriers (air, sea, courier and land).
• Track and monitor cargo movement.
• Communicate with clients regarding shipment status.

Customer & Supplier Communication:

• Liaise with customers, agents, suppliers, and freight companies.
• Provide updates on shipments and resolve issues.
• Handle customer inquiries and complaints professionally.

Billing & Invoicing:

• Generate invoices and pass purchase invoices.
• Verify freight charges and coordinate with accounting teams.

Data Entry & System Management:

• Input shipment details into freight management software (Realm etc .).
• Maintain accurate and up-to-date shipment records.

Requirements:

• GCSE English (Grade Grade C (4) or above) essential
• GCSE Mathematics (Grade Grade C (4) or above) essential
• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative

Job Types: Full-time, Apprenticeship
Pay: From £13,741.00 per year

Additional pay:

• Commission pay
• Performance bonus

Benefits:

• Company pension
• Health & wellbeing programme

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application question(s):

• Have you been a resident of the UK for at least the last three years?
• Do you have the right to work in the UK?
• Please provide your postcode so we can discuss travel to and from work?

Work Location: In perso

Please refer the Job description for details