area of ​​responsibility

• They act as a link between our customers, service providers and the internal departments of our company.
• As the first point of contact, you ensure smooth communication and coordination between all parties involved.
• In addition, you will coordinate processes in collaboration with the field service team and ensure that our processes are efficient and customer-oriented.
• Your tasks include determining capacities, creating tailored offers, and supporting our customers and service providers in the organization and scheduling of container transports.
• They also take on the maintenance and management of the associated customer data and service provider information in order to strengthen sustainable business relationships.
• You actively oversee the entire process – from order creation and processing to transport monitoring and invoicing – ensuring that all processes run on time and efficiently.

Own profile

• Your qualifications are based on a completed vocational training as a freight forwarding and logistics services clerk with initial professional experience, preferably in sea freight.
• Proficient in using standard Microsoft Office applications and solid English language skills (basic spoken and written)
• An open-minded, flexible personality who impresses with an independent, solution-oriented and structured work style.
• Strong communication skills combined with teamwork, economic thinking and a clearly defined customer and service orientation
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