Job Description

Roles & Responsibilities

Key Responsibilities:

• Manage overall branch operations, sales and profitability.
• Develop new business and maintain key customer relationships.
• Handle Sea, Air & Road Freight, Import/Export and Customs Clearance.
• Manage and motivate the sales & operations team.
• Monitor branch revenue, gross profit, collections and KPIs.
• Coordinate with shipping lines, airlines, transporters and overseas agents.
• Ensure excellent customer service and smooth shipment execution.

Desired Candidate Profile

• 8+ years of experience in Freight Forwarding/Logistics.
• Proven experience in branch management, sales and business development.
• Strong knowledge of the UAE/Dubai freight forwarding market.
• Excellent communication, negotiation and leadership skills.
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