QUALIFICATIONS:

• Bachelor’s degree in supply chain management, Business Administration, or a related field (preferred) or equivalent experience in a similar role with demonstrated success and impact.
• 3+ years of experience in logistics, freight coordination, or supply chain operations.
• Experience in filing and managing insurance claims related to freight.
• Strong knowledge of domestic and international shipping practices and regulations.
• Proficiency in logistics software and Microsoft Office Suite (especially Excel).
• Excellent negotiation, communication, and problem-solving skills.
• Detail-oriented with a strong sense of accountability and urgency.
• Ability to travel up to 20% of the time.
• Experience working towards the following key metrics:
• Freight cost savings vs. budget
• Claims filed vs. claims resolved ratio
• Carrier on-time delivery performance
• Claim processing cycle time
• Partner satisfaction and compliance score

ABOUT THE ROLE:

We seek an experienced Fright Manager to join our team in this non-people manager role to manage the end-to-end freight operations of the company. This role will be responsible for ensuring timely and cost-effective transportation of goods while maintaining strong partnerships with freight carriers. This role oversees the filing and resolution of freight-related insurance claims, ensuring all losses or damages are properly documented and settled. The ideal candidate possesses strong organizational, analytical, and negotiation skills, with a detailed understanding of logistic s processes and insurance protocols.