Main Location: Carrigtwohill, Co. Cork. However, the post-holder may be required to visit other sites as appropriate for the satisfactory performance of their duties and responsibilities.
Normal Hours: Monday to Friday, 9am to 5:30pm. However, flexibility is required to meet the demands of the business.

REQUIRED SKILLS AND EXPERIENCE

• Experience working in a similar environment.
• Excellent accuracy and attention to detail.
• Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions.
• Previous experience in Air Freight and customs an advantage.
• Proficient in all Microsoft packages.
• Proactive communicator in the use of email and phone.
• Deadline focused.
• Must be able to work well under pressure.

ROLE OVERVIEW

Join our team at Aramex Limited as a Freight Operations Executive located in Carrigtwohill, Cork. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Aramex can offer career development and progression with many of our team members excelling in theirroles and enjoying the fast-paced world of logistics and supply chain.

MAIN RESPONSIBILITIES

• Manage customer accounts.
• Proactively liaise with customers, suppliers, and partners to ensure a high-quality service.
• Schedule drivers and vehicles to meet customer bookings.
• Deal with customer queries in a professional manner.
• Issue customer quotations and conversions into bookings.
• Maintain good working practices while proactively identifying continuous improvements that will offer customers an enhanced service.
• Support colleagues in other departments as well as offices nationally and internationally.
• Flexible and hands-on approach to prioritising duties and achieving deadlines.
• Other ad-hoc and admin duties as required.
• Ensure excellent customer service is always delivered.
• General customs related processes, leasing with our customs team on site.