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French Customer Service for Logistics Delivery Company - Relocation to Gree at Mercier Consultancy

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French, English, Customer service, Logistics, Shipment tracking, Delivery scheduling, Complaint resolution, CRM software, Communication, Problem-solving, Organizational skills, Detail-oriented

Industry

Holding Companies

Description

Mercier Consultancy is seeking a dedicated French-Speaking Customer Service Representative to join our Client's Logistics Delivery Company with relocation to Greece. In this crucial role, you will provide exceptional support to French-speaking clients and partners, ensuring smooth communication and efficient resolution of delivery-related inquiries. Your proficiency in French will enable you to assist customers with shipment tracking, delivery scheduling, and issue resolution, contributing to overall customer satisfaction and operational excellence. This position requires relocation to Greece, offering a unique opportunity to work with a dynamic logistics team. Responsibilities Provide excellent customer service in French relating to logistics and delivery inquiries Assist customers with shipment tracking, delivery status, and scheduling Handle and resolve complaints or delivery issues promptly and professionally Document customer interactions accurately in the CRM system Coordinate with warehouse and transportation teams to ensure timely deliveries Collect and relay customer feedback to improve service quality Stay updated on logistics industry trends and company procedures Fluent in French and English with excellent communication skills Willingness to relocate to Greece is mandatory Strong customer service orientation with problem-solving abilities Previous experience in logistics, delivery services, or customer service is preferred Ability to handle multiple inquiries effectively in a fast-paced environment Detail-oriented with strong organizational skills Familiarity with CRM and customer support software is advantageous Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide exceptional customer support in French regarding logistics, delivery tracking, and scheduling. Coordinate with warehouse and transportation teams while documenting interactions in the CRM system.