French Customer Service for Travel Company - Greece, Fully Paid Relocation at Mercier Consultancy

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French, English, Customer service, Travel industry knowledge, Communication skills, CRM systems, Travel planning, Reservations, Problem solving, Time management, Hospitality, Detail-oriented, Teamwork

Industry

Holding Companies

Description

Mercier Consultancy is thrilled to offer an exciting opportunity for a French Speaking Customer Service Representative to join our Client, a prominent Travel Company based in Greece. This role includes a fully paid relocation package, welcoming candidates who are ready to start a new chapter in a vibrant and beautiful location. As a French Speaking Customer Service Representative, you will provide exceptional support to French-speaking travelers, assisting them with travel inquiries, bookings, and providing personalized travel advice to ensure memorable experiences. Responsibilities Deliver exceptional customer service in French through phone, email, and chat, handling travel-related inquiries and bookings Assist customers with travel planning, reservations, changes, and cancellations Resolve customer issues efficiently and professionally to ensure satisfaction Maintain detailed and accurate records of customer interactions in the CRM system Collaborate with travel partners and internal teams to fulfill customer requests Stay updated on travel industry trends, destinations, and company offerings Effectively manage multiple tasks in a fast-paced, dynamic environment Fluency in French and English, with excellent communication skills Strong customer service skills and a passion for travel and hospitality Previous customer service experience, preferably in the travel or tourism industry, is highly desirable Adaptability and openness to relocation to Greece with fully covered relocation support Ability to manage multiple customer inquiries efficiently and professionally Detail-oriented, organized, and able to work independently as well as part of a team Familiarity with customer support software and CRM systems is a plus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide exceptional customer support to French-speaking travelers via phone, email, and chat regarding bookings and travel inquiries. Maintain accurate records in the CRM system and collaborate with internal teams to ensure high-quality service.