French Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

930.0

Posted On

25 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, Customer Service, Financial Consulting, Relationship Management, Professional Communication, Documentation, Empathy, Teamwork, Organization

Industry

Business Consulting and Services

Description

Are you a goal-driven professional looking to build a successful career in the fast-paced world of finance? We are looking for French-speaking Customer Advisors to join our expert team in the historic and lively city of Braga. In this important role, you will represent a leader in the consumer credit industry. You will act as a Financial Consultant, helping clients manage their personal projects with clear advice, technical accuracy, and high professional standards. Your Mission: Helping Clients Reach Their Goals Working from a modern office with the support of a local leadership team, your main tasks will include: Professional Communication: Handle high-level requests through phone, email, and live chat, providing expert information on various financial products. Documentation & Rules: Guide clients through the application process by making sure all paperwork is correct and explaining complex financial terms in easy-to-understand language. Relationship Management: Follow up with clients personally to ensure they are happy and to build long-term loyalty to the brand. Profile Review: Look at client profiles to recommend the best and most efficient financial solutions for their specific needs. Who We Are Looking For: Precision & Empathy We want professionals who are very organized and dedicated to providing great customer service. Language Skills: Native or near-native mastery of French (C1/C2). Excellent speaking and writing skills are our most important requirements. On-site Presence: This is a 100% in-office job. You must live in or be ready to travel to Braga to work with our high-energy team. Ambition: You don't need previous finance experience to apply. We provide a fully paid, in-depth training program to make sure you succeed. Core Skills: You are naturally empathetic, enjoy teamwork, and have the discipline to work well in a busy environment. Note: You do not need to speak English for this role. Work Schedule & Balance Our schedule is consistent and designed to help you maintain a good work-life balance: Work Week: A standard 40-hour week. Working Hours: Rotating shifts between 07:00 and 19:00, Monday to Friday. Weekends: You will only work on Saturday mornings (08:00 to 15:00). Time Off: Two days off per week. Sundays are always off, plus one extra day during the week. Pay & Benefits We offer long-term stability and a great rewards package: Salary: A base pay of €930 gross per month, paid 14 times a year (this includes your mandatory Summer and Christmas bonuses). Meal Allowance: €7.63 net per work day—one of the highest rates in Portugal. Monthly Bonuses: Extra financial bonuses of up to €155 for hitting your targets. Insurance: Private health and life insurance starting on your first day. Career Growth: We prefer to promote from within, offering clear paths into leadership or specialized financial management roles.

Responsibilities

Act as a Financial Consultant providing expert advice on consumer credit products via phone, email, and chat. Manage client documentation and build long-term loyalty through personalized relationship management.