French Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

930.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, Customer Service, Financial Consulting, Omnichannel Communication, Portfolio Analysis, Relationship Management, Data Integrity, Empathy, Organizational Skills, Compliance

Industry

Business Consulting and Services

Description

Are you a results-oriented professional aspiring to establish a distinguished career within the high-velocity finance sector? We are currently headhunting French-speaking Customer Advisors to join our expert operations unit in the historic and vibrant city of Braga. In this pivotal capacity, you will represent a market leader in the consumer credit industry. You will function as a Financial Consultant, empowering clients to navigate their personal projects with clarity, technical precision, and unwavering professional integrity. YOUR MISSION: FACILITATING FINANCIAL ASPIRATIONS Operating from a state-of-the-art facility and supported by a specialized local leadership team, your core mandate involves: Omnichannel Engagement: Orchestrate high-level interactions via Voice, Email, and Live Chat, providing authoritative intelligence on diverse financial products. Compliance & Data Integrity: Guide clients through the application lifecycle by ensuring documentation accuracy and translating complex financial nomenclature into accessible, actionable language. Strategic Relationship Management: Execute personalized follow-ups to maintain peak satisfaction levels and cultivate long-term brand loyalty. Portfolio Analysis: Conduct high-level reviews of client profiles to recommend the most efficient financial solutions tailored to their specific requirements. THE IDEAL PROFILE: ANALYTICAL PRECISION & EMPATHY We are scouting for professionals who synthesize meticulous organizational skills with a commitment to "high-touch" client service. Linguistic Authority: Native or near-native mastery of French (C1/C2). Superior verbal and written articulation is our primary prerequisite. Operational Presence: This is a 100% on-site role. You must reside in or be prepared to commute to Braga to integrate into our high-energy, collaborative ecosystem. Professional Velocity: While financial experience is advantageous, we prioritize ambition. We provide a fully subsidized, in-depth training program to ensure your success. Core Competencies: A natural aptitude for empathy, a collaborative spirit, and the internal discipline required to excel in a high-velocity environment. Note: Professional English is not required for this regional focus. WORK SCHEDULE & LIFESTYLE BALANCE Our roster is engineered for consistency while supporting the dynamic requirements of the European market: Standard week: A consistent 40-hour professional schedule. Operational Window: Monday to Friday rotating shifts scheduled between 07:00 and 19:00. Weekend Coverage: Saturday morning shifts only (08:00 to 15:00). Rest Days: Two days off per week (Sundays are guaranteed, plus one additional weekday for optimal balance). BENEFITS & EXECUTIVE COMPENSATION We reward specialized expertise with long-term stability and a premium rewards framework: Executive Remuneration: A competitive base salary of €930 Gross/month, distributed over 14 payments per annum (inclusive of mandatory Summer and Christmas bonuses). Meal Subsidy: €7.63 Net per working day—positioning this as one of the most competitive rates in the Portuguese region. Performance Incentives: Monthly financial bonuses of up to €155 based on the achievement of strategic targets. Holistic Protection: Private health and life insurance effective from your initial date of tenure. Career Architecture: We prioritize internal promotion, offering transparent pathways into Leadership or Specialized Financial Management. Ready to secure a stable future in the global finance industry? Join an elite team that values your professional evolution in the heart of Braga.

Responsibilities

Act as a Financial Consultant providing authoritative intelligence on consumer credit products via voice, email, and live chat. Manage the client application lifecycle, ensure documentation accuracy, and conduct profile reviews to recommend tailored financial solutions.