French Speaking Customer Advisor (On-site in Braga) at Eco Plus Solutions AB

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

930.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French language, Customer service, Financial advisory, Communication, Empathy, Problem solving, Documentation, Compliance, Relationship management, Analytical skills, Organizational discipline

Industry

Business Consulting and Services

Description

Are you a results-oriented professional eager to cultivate a distinguished career within a high-growth financial sector? We are currently identifying French-speaking Customer Advisors to join our elite operations hub in the historic and dynamic city of Braga. In this pivotal mandate, you will advocate for a premier institution in the consumer credit industry, serving as the strategic interface between the brand and its clientele. You are more than a point of contact; you are a financial facilitator, navigating individuals through their personal capital projects with transparency, precision, and professional poise. THE MISSION: EMPOWERING FINANCIAL JOURNEYS Operating from a state-of-the-art office environment and supported by a dedicated local leadership team, your strategic objectives include: Omnichannel Advisory: Interface with clients via telephony, digital correspondence, and live chat to deliver authoritative information regarding credit portfolios and financial products. Documentation & Compliance: Facilitate the application lifecycle by ensuring file integrity and articulating complex financing terms in clear, accessible language. Strategic Relationship Management: Execute high-touch, personalized follow-ups to maintain superior levels of client satisfaction and reinforce brand loyalty. Profile Analysis: Evaluate unique client profiles to recommend bespoke financial solutions tailored to their specific fiscal requirements. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are seeking professionals who harmonize operational rigor with a high degree of emotional intelligence. Linguistic Authority: Flawless proficiency in French (C1/C2 level). Exceptional verbal and written communication skills are our primary requirement. Regional Presence: Candidates must currently reside in Braga or the immediate metropolitan area. This is a 100% on-site position designed for those who thrive in a collaborative, high-energy office culture. Experience & Potential: While a background in finance or customer relations is an asset, we value potential. Ambitious entry-level candidates are encouraged to apply, as we provide a fully subsidized, comprehensive training program. Core Competencies: A natural aptitude for empathy, a collaborative spirit, and the organizational discipline required to excel in a high-velocity environment. Note: Professional English is not required for this specific regional project. OPERATIONAL STRUCTURE & BALANCE Our workflow is engineered to provide consistency while meeting the demands of a high-performance market: Standard Week: A structured 40-hour schedule. Monday to Friday: Rotating shifts scheduled between 07:00 and 19:00. Saturdays: Optimized morning shifts from 08:00 to 15:00. Rest Cycles: Two days off per week (Sunday is always fixed, plus one rotating day during the week). PREMIUM BENEFITS & COMPENSATION We believe in rewarding expertise with long-term stability and a competitive rewards framework. Base Remuneration: €930 Gross per month, structured over 14 annual payments (inclusive of mandatory Christmas and Summer bonuses). Meal Allowance: €7.63 Net per day worked—one of the most competitive rates in the Northern region. Performance Incentives: Earn up to an additional €155 per month based on the achievement of key performance indicators (KPIs). Total Protection: Comprehensive Health and Life Insurance effective from your initial date of tenure. Career Architecture: We champion internal promotion. This is a defined career path with tangible opportunities for advancement into leadership or specialized financial roles. WHY INTEGRATE INTO THIS INITIATIVE? Joining this project means securing a position within a stable financial institution that deeply values employee well-being. From your initial paid professional training to daily engagement with a diverse, multicultural team, you will be equipped with the elite tools necessary to excel in the global financial services industry.

Responsibilities

You will act as a financial facilitator by managing client portfolios and providing authoritative information on credit products via multiple channels. Additionally, you will ensure documentation integrity and provide personalized follow-ups to maintain high levels of client satisfaction.