French Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Technical Support, Customer Service, Problem Solving, Communication Skills, Empathy, Software Navigation, Hardware Troubleshooting, Data Entry

Industry

Business Consulting and Services

Description

Whether you are already watching a Mediterranean sunset or dreaming of moving to Greece, this is your chance to join a global leader in technology. We are looking for French-speaking Customer Advisors to represent a world-famous premium tech brand—one known for its beautiful design and creative style. This is a 100% work-from-home job, giving you the total freedom to work from any location within Greece. The Opportunity: Helping Users Succeed In this role, you do more than just answer phones. You become a digital specialist for some of the most advanced technology on earth. You will provide high-quality support to French-speaking users, helping them solve technical problems and get the most out of their premium devices and services. KEY RESPONSIBILITIES Communication Skills: Provide expert help through phone calls, emails, and live chat in French. Technical Help: Act as an expert, helping users navigate difficult software systems and hardware features. Professional Attitude: Use empathy and a professional tone to make sure every customer feels they are getting a top-quality experience. Product Knowledge: Stay updated on the latest product launches and software updates so you can give accurate, real-time information. Accurate Records: Carefully write down all customer details in the company computer system to keep things running smoothly. WHO WE ARE LOOKING FOR: GREAT COMMUNICATION & SHARP THINKING We value people skills and great speaking abilities. You do not need to be a tech expert yet—we provide a full professional training school to teach you everything you need to know. Language Skills: Native or C2-level French is strictly required. English Skills: You need English (B2 level) for internal company meetings and training. Location: You must live in Greece or be ready to move anywhere in the country before you start. Tech Savvy: You are naturally comfortable with modern software and have a real interest in new electronic gadgets and technology. Mindset: You are a great listener and a proactive problem-solver. PREMIUM BENEFITS & THE MEDITERRANEAN LIFESTYLE We offer more than just a job; we offer a career that fits your lifestyle with a top-quality rewards package. 1. Relocation Support (For People Moving to Greece) If you are moving to Greece from another country, we make your move easy and stress-free: Free Flight: The company pays for your plane ticket to Greece. Initial Housing: Two weeks in a nice hotel to give you time to search for your permanent home without any stress. Paperwork Help: Personal, expert help with local Greek taxes and social security (AFM, AMKA) for an easy transition. 2. Modern Tools & Freedom Tech Gear: We ship the latest high-quality computer hardware directly to your home in Greece. Work Anywhere: Work from a home office in Athens, Crete, or even a small village by the sea. 3. Pay & Career Growth Stable Salary: A competitive salary paid 14 times per year (this includes mandatory extra payments for Christmas, Easter, and Summer). Total Insurance: Complete private health and life insurance starting from your very first day of work. Moving Up: Clear paths to get promoted into leadership, quality checking, or training roles within the company.

Responsibilities

Provide high-quality technical support to French-speaking users via phone, email, and live chat. Maintain accurate customer records and stay updated on the latest premium tech product launches.