French Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Technical Support, Customer Service, Communication Skills, Problem Solving, Empathy, Digital Literacy, Documentation

Industry

Business Consulting and Services

Description

Whether you are already watching a Mediterranean sunset or dreaming of moving to Greece, this is your chance to join a global leader in technology! We are looking for motivated French-Speaking Customer Advisors to represent a world-famous premium tech brand—one renowned for its beautiful design and creative innovation. This is a 100% work-from-home position, giving you the absolute freedom to work from any location within Greece! The Opportunity: Helping Users Succeed In this role, you do far more than just answer everyday inquiries. You become a digital specialist for some of the most advanced consumer technology on earth, delivering high-quality support to French-speaking users to help them resolve technical challenges and get the absolute most out of their premium devices and services. Communication Skills: Deliver expert assistance through phone calls, emails, and live chat entirely in French. Technical Help: Act as a knowledgeable guide, assisting users as they navigate complex software systems and hardware features. Professional Attitude: Utilize genuine empathy and a polished tone to ensure every customer enjoys a top-tier brand experience. Product Knowledge: Stay fully updated on the latest product launches and software upgrades so you can provide accurate, real-time insights. Accurate Records: Carefully document all customer details and resolutions within the company computer system to keep operations running seamlessly. Who We Are Looking For We value strong interpersonal skills and exceptional communication abilities. You do not need to be a tech expert just yet—we provide a comprehensive professional training program to teach you everything you need to know! Minimum Requirements: Language Skills: Native or near-native French (C2 level) is strictly required. English Skills: A solid intermediate command of English (B2 level) is necessary for internal corporate meetings and training platforms. Location: You must currently reside in Greece, or be fully prepared to relocate anywhere within the country before your official start date. Tech Savvy: Naturally comfortable with modern software and possessing a genuine enthusiasm for new electronic gadgets and technology. Mindset: An excellent listener with a proactive, solution-oriented approach to problem-solving. Premium Benefits & The Mediterranean Lifestyle We offer more than just a job; we provide a career path that adapts to your lifestyle, paired with a top-quality rewards package: 1. Complete Relocation Support If you are moving to Greece from another country, we make your transition completely simple and stress-free: Free Flight: The company fully covers your plane ticket to Greece. Initial Housing: Enjoy two weeks of accommodation in a great hotel, giving you plenty of time to find a permanent home without any pressure. Paperwork Help: Personal, expert assistance navigating local Greek administration, including setting up your tax and social security numbers (AFM and AMKA). 2. Modern Tools & Flexibility Tech Gear: We ship the latest high-quality computer hardware and work equipment directly to your front door anywhere in Greece. Work Anywhere: Set up your home office in the heart of Athens, on the island of Crete, or even in a quiet village right by the sea. 3. Salary & Career Growth Stable Salary: A highly competitive salary distributed 14 times per year (inclusive of mandatory local Christmas, Easter, and summer bonus payments). Total Insurance: Comprehensive private medical and life insurance coverage starting from your very first day on the job. Moving Up: Clear, structured paths for internal promotion into leadership, Quality Assurance, or corporate training roles. How to Apply If you are thrilled about the prospect of launching your technology career from beautiful Greece, select Apply Now and send over your current CV written in English!

Responsibilities

Provide high-quality technical support to French-speaking users via phone, email, and live chat for premium consumer technology. Document customer interactions and resolutions in the company system while staying updated on new product launches.