French Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Customer Support, Technical Troubleshooting, Omnichannel Communication, CRM Documentation, Active Listening, Problem Solving, Digital Fluency, Empathy

Industry

Business Consulting and Services

Description

Whether you are currently witnessing a Mediterranean sunset or aspiring to relocate to the cradle of civilization, this is your definitive opportunity to join a global vanguard in technology. We are headhunting French-speaking Customer Advisors to represent a world-renowned premium tech ecosystem—a brand synonymous with sleek aesthetics and a "think different" philosophy. This is a 100% remote career path, offering you the autonomy to operate from any location within the Greek borders. THE OPPORTUNITY: ARCHITECTING USER SUCCESS In this capacity, you transcend traditional support to become a Digital Specialist for one of the most innovative technological portfolios on the planet. You will provide high-fidelity support to French-speaking users, empowering them to troubleshoot complex queries and extract maximum value from their premium devices and services. Omnichannel Mastery: Deliver exceptional consultancy via Voice, Email, and Live Chat in French. Technical Guidance: Act as a subject matter expert, assisting users in navigating sophisticated software ecosystems and hardware features. Executive Soft Skills: Maintain a high degree of empathy and professionalism, ensuring every interaction reinforces the brand's prestige. Product Intelligence: Stay at the forefront of the latest product launches and software iterations to provide authoritative, real-time information. Data Integrity: Meticulously document all interactions within an enterprise CRM system to ensure operational continuity. THE IDEAL PROFILE: COMMUNICATION & ANALYTICAL RIGOR We prioritize interpersonal intelligence and rhetorical excellence. While prior technical experience is valued, it is not a prerequisite—we provide a comprehensive professional academy to ensure your mastery. Linguistic Authority: Native or C2-level mastery of French is mandatory. Internal Integration: English (B2 level) proficiency is required for internal briefings and professional development. Strategic Residency: You must be a resident of Greece or prepared to relocate anywhere within the country prior to your start date. Digital Fluency: An intuitive comfort with modern software and a genuine passion for the evolution of consumer technology. Mindset: Exceptional active listening skills paired with a proactive, solutions-oriented disposition. PREMIUM BENEFITS & THE MEDITERRANEAN LIFESTYLE We offer more than a role; we provide a lifestyle-integrated career path with an elite rewards framework. 1. Executive Relocation Concierge (For International Candidates): Travel Sourcing: Fully subsidized airfare to Greece. Initial Residency: Two weeks of premium hotel accommodation to facilitate a stress-free search for your permanent home. Administrative Support: Hands-on assistance with local bureaucracy (AFM, AMKA) to ensure a seamless transition. 2. State-of-the-Art Infrastructure: Professional Tech Suite: We ship the latest high-specification hardware directly to your residence in Greece. Remote Autonomy: Operate from a home office in Athens, Crete, or even a coastal village in the Peloponnese. 3. Financial & Career Security: Guaranteed Remuneration: A competitive salary paid 14 times per annum (including mandatory bonuses for Christmas, Easter, and Summer). Holistic Protection: Comprehensive private health and life insurance effective from day one. Career Velocity: Transparent internal pathways into Leadership, Quality Analysis, or Corporate Training roles. Ready to embark on your Greek odyssey? Submit your CV in English and take the first step toward a prestigious remote career under the Mediterranean sun.

Responsibilities

Provide high-fidelity technical support to French-speaking users via voice, email, and live chat. Assist users in navigating software ecosystems and hardware features while documenting interactions in a CRM system.