French Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Technical Troubleshooting, Customer Experience, Omnichannel Communication, Active Listening, Data Entry, Consumer Electronics Knowledge

Industry

Business Consulting and Services

Description

Location: 100% Remote (Anywhere in Greece) Industry: Premium Consumer Technology & Customer Experience Whether you are already enjoying a Mediterranean sunset or planning your relocation to Greece, this is your opportunity to collaborate with a global technology titan. We are seeking enthusiastic French-Speaking Customer Advisors to represent an iconic, premium tech brand celebrated worldwide for its elegant design and groundbreaking innovation. This position is entirely remote, offering you the ultimate flexibility to work from any region within Greece. The Mission: Elevating the User Experience In this position, your responsibilities extend far beyond standard customer service. You will act as a digital specialist for some of the world's most advanced consumer electronics, providing high-caliber support to French-speaking customers to help them troubleshoot technical issues and maximize the value of their premium devices and services. Omnichannel Communication: Deliver professional, expert support via telephone, email, and live chat exclusively in French. Technical Troubleshooting: Serve as an authoritative guide, helping users navigate sophisticated software ecosystems and hardware configurations. Brand Ambassadorship: Employ authentic empathy and a polished demeanor to ensure every client receives a world-class brand experience. Continuous Learning: Stay abreast of the latest product rollouts and software updates to deliver precise, real-time guidance. Data Integrity: Meticulously log customer interactions and resolutions within corporate database systems to support seamless operational workflows. Candidate Profile We prioritize exceptional interpersonal skills and outstanding communication capabilities. Advanced technical expertise is not a prerequisite—we offer a robust, professional onboarding curriculum to equip you with all the necessary knowledge. Minimum Qualifications: Language Skills: Native or near-native mastery of French (C2 level) is mandatory. Internal Communication: Strong intermediate proficiency in English (B2 level) for corporate training and internal company meetings. Residency: Must currently live in Greece or be prepared to relocate anywhere within the country prior to your official start date. Technical Aptitude: Naturally comfortable using modern software applications with a genuine passion for consumer electronics and emerging technology. Core Mindset: An active listener characterized by a proactive, solution-driven approach to addressing customer needs. Premium Benefits & The Mediterranean Lifestyle We offer a career path that seamlessly integrates with your lifestyle, paired with a comprehensive compensation and rewards architecture: 1. End-to-End Relocation Assistance For candidates moving to Greece from abroad, we ensure a smooth, stress-free transition: Complimentary Travel: Your flight ticket to Greece is fully covered by the company. Temporary Lodging: Two weeks of complimentary hotel accommodation to allow you ample time to secure permanent housing. Administrative Bureaucracy Support: Dedicated, expert assistance with local Greek onboarding paperwork, including the acquisition of your local tax (AFM) and social security (AMKA) registries. 2. Advanced Infrastructure & Flexibility Hardware Provisioning: High-specification computer equipment and work peripherals are shipped directly to your residence anywhere in Greece. Geographic Freedom: Establish your home workspace in metropolitan Athens, the island of Crete, or a coastal village of your choosing. 3. Compensation & Career Advancement Guaranteed Income: A highly competitive base salary distributed 14 times per year (fully incorporating mandatory local Christmas, Easter, and summer bonus structures). Comprehensive Coverage: Private medical and life insurance policies active from your first day of employment. Professional Evolution: Defined, transparent pathways for internal promotion into corporate training, Quality Assurance, or leadership roles. Application Process If you are ready to launch your technology career from the comfort of your home in Greece, select Apply Now and submit your current resume (compiled in English).

Responsibilities

Provide high-caliber technical support to French-speaking customers via telephone, email, and live chat. Troubleshoot software and hardware issues while maintaining brand standards and logging interactions in corporate databases.