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French Speaking Customer Expert - Work In Greece - Fully Paid Relocation at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer support, French language, English language, CRM systems, Communication, Problem-solving, Multitasking, Digital communication tools

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is currently hiring a French Speaking Customer Expert to join our team in Greece with fully paid relocation! This is a unique opportunity for French-speaking professionals who are passionate about delivering excellent customer support while experiencing life in a vibrant and culturally rich environment. Join us to make a meaningful impact on our customers and grow your career in an exciting international setting. Key Responsibilities Deliver high-quality customer support in French across multiple channels, including phone, email, and chat. Efficiently address and resolve customer inquiries and concerns to ensure satisfaction. Accurately document customer interactions and maintain records within the CRM system. Collect and communicate customer feedback to support continuous improvement initiatives. Work collaboratively with team members to uphold excellent service standards. Stay well-informed about company products, policies, and industry developments to provide accurate information. Fluency in French (both written and spoken) is mandatory; English language skills are a plus. Previous experience in customer service or related fields is preferred. Strong communication abilities with a customer-oriented mindset. Open to relocating to Greece with full relocation support provided by Mercier Consultancy Group. Capability to manage tasks effectively in a fast-paced work setting, including multitasking and problem-solving. Experience with CRM platforms and digital communication tools is advantageous. Self-driven, proactive, and comfortable working independently as well as in a team environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Deliver high-quality customer support in French across multiple channels including phone, email, and chat. Maintain accurate records in the CRM system and collaborate with the team to uphold service standards.