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French speaking Customer Service Advisor at Flowdesk

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in French, Working Knowledge of English, Technical Troubleshooting, Customer Support, Communication Skills, Problem Solving, Relationship Building, Information Delivery

Industry

Description

Live Your Best Life in Lisbon: French Customer Service Opportunities! Are you ready to trade your current routine for the sun-drenched hills and vibrant culture of Lisbon? We are currently looking for French-speaking Customer Service Advisors to join an elite team in Portugal's stunning capital. What you'll be doing: In this role, you aren't just answering calls; you are a brand ambassador ensuring every customer feels heard and valued. Support Champion: Provide top-tier assistance via phone and email to resolve various customer inquiries. Information Expert: Use established procedures to deliver accurate, complete, and valid information. Accountability: Take full ownership of customer queries to ensure they are resolved quickly and professionally. Relationship Builder: Build meaningful, friendly connections with our community in every interaction. What we are looking for: Language Proficiency: Fluency in French (C1/C2) and a strong working knowledge of English (B2). Tech Intuition: The confidence to troubleshoot basic technical issues related to systems, devices, and connectivity. Clarity: The ability to guide customers through complex procedures with patience and ease. Eligibility: You hold EU Citizenship, a valid Residence Card, or a Manifest of Interest. The "Lisbon Perks": Health First: Private healthcare and comprehensive insurance plans are included. Competitive Package: An attractive salary coupled with performance bonuses. Relocation Support: If you are moving from abroad, we provide a support package to make your transition to Portugal seamless. Ready to start your Portuguese adventure? Lisbon is waiting for you. Don't miss out on this incredible opportunity—apply today or message me directly for more details!

Responsibilities

As a Customer Service Advisor, you will provide assistance via phone and email to resolve customer inquiries. You will also build meaningful connections with customers and ensure their queries are handled professionally.