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French Speaking Customer Service Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French Fluency, English Proficiency, Customer Service, CRM Tools, Conflict Resolution, Interpersonal Communication, Office Software, Problem Solving

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is delighted to offer a remarkable opportunity for a French Speaking Customer Service Agent to join a dynamic team with the benefit of paid relocation to Greece. This role involves providing high-quality customer support to French-speaking clients while enjoying the vibrant culture and lifestyle of Greece. Responsibilities Provide exceptional customer service to French-speaking customers through phone, email, and chat. Address inquiries, resolve issues, and ensure customer satisfaction in a timely and professional manner. Document all customer interactions accurately in the CRM system for effective follow-up and reporting. Collaborate with internal teams to escalate and resolve complex customer issues. Stay updated on company products, policies, and promotions to offer accurate information. Maintain a positive and empathetic approach when dealing with customer concerns. Fluency in French (both written and spoken); proficiency in English is advantageous. Experience in customer service, ideally within a remote or international setting. Excellent communication and interpersonal skills with a strong customer focus. Ability to effectively manage challenging situations and resolve conflicts. Familiarity with CRM tools and standard office software. Self-motivated, organized, and capable of working independently. Willingness to relocate to Greece with paid relocation support provided. Competitive Monthly Salary Fully Paid Relocation Package 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More...
Responsibilities
Provide high-quality customer support to French-speaking clients via phone, email, and chat. Document interactions in the CRM and collaborate with internal teams to resolve complex issues.