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French Speaking Customer Service for Automotive Company - Work Remote In Gr at Mercier Consultancy MD

, , Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in French, Customer Service, Communication Skills, Problem-Solving, Automotive Knowledge, CRM Systems, Time Management, Technical Support

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs. Key Responsibilities Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French. Provide detailed information about vehicle features, promotions, and financing options. Assist customers with booking services, troubleshooting issues, and resolving concerns. Document customer interactions and feedback accurately in our CRM system. Collaborate with internal teams, including sales and technical support, to enhance the customer experience. Stay updated on automotive trends and product knowledge to provide accurate assistance. Fluency in French (both written and spoken) is essential; proficiency in English is an advantage. Previous experience in customer service, preferably in the automotive sector. Strong communication skills and a friendly demeanor. Excellent problem-solving abilities with a focus on customer satisfaction. Ability to work independently while managing time effectively in a remote environment. Proficiency in using customer service software and CRM systems. Willingness to work flexible hours, including weekends if required. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Representatives will handle customer inquiries related to automotive products and services in French. They will assist customers with booking services, troubleshooting issues, and documenting interactions in the CRM system.