Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

French Speaking Customer Service for Construction industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In French, Customer Service, Communication Skills, Problem Solving, Organizational Skills, CRM Systems, Construction Services

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer support and have an interest in the construction sector. As a customer service representative, you will assist clients with their inquiries and provide valuable information, ensuring a seamless experience in French. Key Responsibilities Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in French. Provide information about product specifications, availability, and pricing to assist clients effectively. Assist with project-related inquiries, scheduling, and logistics. Resolve customer complaints and issues with a focus on achieving customer satisfaction. Document all interactions accurately in the CRM system for future reference. Collaborate with the construction management team to ensure smooth operations and client communications. Stay informed about industry best practices and company offerings to provide knowledgeable support to customers. Fluency in French (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service, preferably within the construction or related industry. Excellent communication skills and a strong customer-focused approach. Ability to effectively resolve problems and handle customer inquiries. Strong organizational skills and the ability to manage multiple tasks efficiently. Proficiency with CRM systems and a good understanding of construction services. Willingness to work flexible hours, including evenings and weekends, if necessary. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries related to construction projects and provide information to assist clients effectively. Resolve customer complaints and document all interactions accurately in the CRM system.