Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

French Speaking Customer Service for Real Estate industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In French, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Real Estate Knowledge, CRM Systems, Property Management Software

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and dedicated to providing top-notch customer service. As a representative, you will assist clients with their inquiries regarding property listings, transactions, and services, all while communicating effectively in French. Key Responsibilities Handle customer inquiries related to real estate listings, property values, and sale processes via phone, email, and chat in French. Provide detailed information about available properties, including pricing, features, and neighborhood insights. Assist clients with scheduling property viewings, submitting offers, and navigating the buying or renting process. Resolve any customer complaints or issues promptly and efficiently. Document all customer interactions accurately in our CRM system for record-keeping and follow-up. Collaborate with real estate agents and other team members to streamline customer interactions. Stay informed on market trends and property listings to provide accurate and helpful information to clients. Fluency in French (both spoken and written) is essential; knowledge of English is a plus. Previous experience in customer service, preferably in the real estate industry. Excellent communication and interpersonal skills, with a strong focus on customer satisfaction. Ability to understand and communicate complex information clearly. Strong problem-solving skills and a proactive approach to addressing customer needs. Familiarity with property management software and CRM systems is desirable. Willingness to work flexible hours, including evenings and weekends, as required. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

The representative will handle customer inquiries related to real estate listings and assist clients with scheduling property viewings and navigating the buying or renting process. They will also resolve customer complaints and document interactions in the CRM system.