French Speaking Customer Support Representative (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Technical Troubleshooting, Customer Support, Hardware Diagnostics, CRM Management, Communication Skills, Emotional Intelligence, Digital Literacy

Industry

Business Consulting and Services

Description

Work Location: Fully Remote (Based anywhere in Greece) Sector: High-End Consumer Electronics & Premium Customer Support Whether you are already living under the Mediterranean sun or mapping out your move to Greece, this role connects you directly with a dominant global tech giant. We are scouting for driven French-Speaking Customer Support Specialists to champion a household brand renowned for its sleek design, cutting-edge software, and premium hardware. Because this role is 100% work-from-home, you have the freedom to log in from any city, island, or village across Greece. Your Role: Redefining Tech Support This is not your average helpdesk job. As a digital solutions expert for advanced consumer electronics, you will assist French-speaking users in resolving technical hurdles and getting the absolute most out of their premium devices and digital ecosystems. Multi-Channel Support: Deliver top-tier customer care in French via phone, email, and live chat. Issue Resolution: Guide users step-by-step through software troubleshooting and hardware diagnostics. Brand Representation: Elevate the customer journey through polished communication, empathy, and professional etiquette. Upskilling: Keep pace with evolving tech updates and new product launches through continuous learning. Information Management: Accurately log customer cases and solutions into the company CRM to keep operations running smoothly. Who We Are Looking For We value communication skills and emotional intelligence above all else. You don't need to be a seasoned IT expert to apply—our comprehensive, fully paid training program will teach you everything you need to know. Requirements: French Fluency: Native or bilingual proficiency (C2 level) is required. English Skills: Professional working proficiency (B2 level) for corporate training modules and internal team communication. Location: Current residency in Greece, or a firm plan to move there before your first day on the job. Tech Literacy: Comfort navigating digital platforms and a genuine enthusiasm for consumer tech. Soft Skills: Strong listening habits paired with a natural, proactive approach to solving puzzles. Perks, Compensation & Relocation Support We provide a comprehensive benefits package designed to support your career growth and respect your work-life balance. 1. Complete Relocation Package If you are moving to Greece from another country, we make the transition effortless: Paid Travel: Your flight to Greece is entirely funded by the company. Free Housing: 14 days of complimentary hotel stay while you search for your new home. Legal & Tax Assistance: Hands-on guidance to help you secure local tax IDs (AFM) and social security numbers (AMKA). 2. Remote Workspace Setup Tech Shipped to You: The company provides a high-performance computer and all necessary work peripherals, delivered straight to your door. Work from Anywhere: Setup your office in Athens, Crete, or any coastal town you prefer. 3. Salary & Benefits Fourteen Salaried Months: A competitive base pay structure distributed 14 times a year, inclusive of standard Greek holiday bonuses (Christmas, Easter, and Summer). Health Coverage: Private medical and life insurance starting on day one. Career Growth: Structured opportunities to transition into QA, corporate coaching, or management roles. How to Apply Ready to kickstart your tech career from your Greek home office? Click Apply Now and upload your updated resume written in English.

Responsibilities

Provide high-end technical support to French-speaking users via phone, email, and live chat for premium consumer electronics. Resolve software and hardware issues while accurately logging cases in the company CRM.