French Speaking Customer Support Representative (Remote in Greece) at Eco Plus Solutions AB

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Technical Troubleshooting, Customer Service, Omnichannel Support, CRM Administration, Active Listening, Emotional Intelligence, Digital Literacy, Problem Solving

Industry

Business Consulting and Services

Description

Location: 100% Remote (Anywhere in Greece) Industry: Premium Consumer Technology & Luxury Customer Care Whether you are already enjoying the Mediterranean lifestyle or are planning a relocation to Greece, this fully remote position embeds you within the ecosystem of a premier global tech leader. We are searching for motivated French-Speaking Technical Support Specialists to represent an iconic brand famous for its sophisticated design, innovative software, and high-end hardware. Because this position is entirely work-from-home, you have the flexibility to log in from any city, island, or region throughout Greece. Your Role: Crafting an Elite Support Experience This goes beyond traditional technical support. As a digital solutions guide for high-end consumer electronics, you will help French-speaking customers troubleshoot technical challenges and maximize the value of their premium devices and applications. Omnichannel Engagement: Provide exceptional customer service in French across phone, chat, and email channels. Problem Solving: Lead users through structured software troubleshooting and hardware assessments. Ambassadorship: Enhance the customer experience using professional etiquette, clear communication, and genuine empathy. Continuous Education: Stay current on product developments, features, and software rollouts through ongoing training. Data Administration: Reliably document case details and resolutions within the company CRM system to maintain operational efficiency. Candidate Profile We prioritize excellent communication and emotional intelligence over previous technical background. Our exhaustive, fully paid training curriculum will equip you with all the necessary technical expertise. Qualifications: French Language: Native or bilingual mastery (C2 level). English Language: Upper-intermediate proficiency (B2 level) for training courses and internal corporate communication. Geographic Location: Already living in Greece or ready to relocate before your official start date. Digital Literacy: Natural comfort with software platforms and a passion for modern consumer electronics. Interpersonal Skills: Active listening capabilities paired with an enthusiastic approach to problem-solving. Compensation, Relocation & Perks We offer a robust rewards package tailored to support your professional development and ensure a healthy work-life balance. 1. Full Relocation Assistance For candidates moving to Greece from abroad, we ensure a seamless transition: Sponsored Travel: Your flight directly to Greece is fully covered. Temporary Lodging: Two weeks of complimentary hotel accommodation while you locate a permanent residence. Administrative Support: Direct assistance navigating local bureaucracy, including obtaining your tax number (AFM) and social security registration (AMKA). 2. Virtual Office Infrastructure Hardware Provided: A premium workstation and all necessary IT peripherals will be shipped directly to your Greek address. Flexible Location: Design your ideal workspace in Athens, Thessaloniki, Crete, or any coastal village. 3. Salary & Benefits 14-Month Pay Structure: A competitive salary paid 14 times per year, which includes standard Greek bonuses for Christmas, Easter, and summer. Healthcare Plan: Comprehensive private medical and life insurance effective from your first day. Advancement Pathways: Defined internal tracks to move up into Quality Assurance, corporate training, or team management. Next Steps Ready to launch your tech career from the comfort of your Greek residence? Select Apply Now and submit your current resume in English.

Responsibilities

Provide high-end technical support for premium consumer electronics via phone, chat, and email in French. Troubleshoot software and hardware issues while documenting all resolutions in the company CRM.