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French-Speaking Financial Customer Agent - Work In Greece - Paid Relocation at Mercier Consultancy Group

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Customer Service, Financial Product Knowledge, CRM Software, Communication Skills, Interpersonal Skills, Data Confidentiality, Organizational Skills, Multitasking

Industry

Business Consulting and Services

Description

Mercier Consultancy Group is seeking dedicated French-Speaking Financial Customer Agents to join our vibrant team in Greece. This position includes a comprehensive paid relocation package, enabling you to advance your career in a multicultural financial services setting. Key Responsibilities Provide outstanding customer support to French-speaking clients regarding financial products and services through multiple communication channels including phone, email, and chat. Effectively resolve customer inquiries and issues while maintaining a high standard of service quality. Document interactions accurately within the CRM system and ensure customer information is up-to-date. Collaborate with various internal departments to deliver holistic solutions and improve overall customer experience. Keep abreast of industry trends, financial products, and compliance requirements relevant to customer service. Fluency in French (spoken and written) and proficient English skills. Experience in customer service roles, ideally within the financial industry. Strong communication and interpersonal skills with a proactive customer-oriented mindset. Ability to handle sensitive customer data with confidentiality and professionalism. Familiarity with CRM software and standard office tools. Excellent organizational abilities and capacity to manage multiple tasks efficiently. Motivation to relocate to Greece and integrate into a diverse work environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide high-quality customer support to French-speaking clients regarding financial products via phone, email, and chat. Resolve inquiries, document interactions in the CRM, and collaborate with internal departments to improve customer experience.