French Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria at Mercier Consultancy Group

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

1500.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Customer Service, Vehicle Rental Management, CRM Proficiency, Upselling, Conflict Resolution, Multitasking, Interpersonal Communication, Booking Systems

Industry

Business Consulting and Services

Description

French Speaking Rent-a-Car ConsultantAbout Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm dedicated to connecting exceptional multilingual talent with world-class organisations across a wide range of industries. With a strong presence across Europe and a reputation built on integrity, expertise, and outstanding candidate care, we have successfully placed thousands of professionals in rewarding international careers. At Mercier Consultancy Group, we don't just fill positions — we build careers and shape futures. Job Overview We are currently seeking a motivated and customer-focused French Speaking Rent-a-Car Consultant to join a thriving team based on-site in Sofia, Bulgaria, within the exciting Travel industry. This is a fantastic opportunity for French-speaking professionals who are passionate about delivering exceptional service to travellers and clients seeking seamless vehicle rental experiences across Europe and beyond. If you are looking for French-speaking jobs that offer real career growth, a dynamic international environment, and a generous benefits package, this French Speaking Rent-a-Car Consultant position in Bulgaria is the perfect next step for you. Key Responsibilities Assist French-speaking customers with vehicle rental inquiries, bookings, modifications, and cancellations via phone, email, and live chat channels Provide accurate and up-to-date information on available vehicle categories, rental rates, insurance options, and travel-related policies Process reservations efficiently using internal booking and fleet management systems, ensuring accuracy and attention to detail at every stage Handle customer complaints and escalations with professionalism and empathy, working to resolve issues swiftly and to the client's satisfaction Upsell and cross-sell additional travel services, upgrades, and insurance packages in a consultative and customer-friendly manner Liaise with travel partners, airport teams, and rental station staff to coordinate smooth pick-up and drop-off experiences for customers Maintain thorough and accurate records of all customer interactions in the CRM system, adhering to data protection and compliance standards Stay informed about current travel industry trends, promotions, and seasonal offerings to provide the most relevant and helpful advice to clients Native or fluent French language skills (spoken and written) are essential for this role Valid EU passport (mandatory requirement) A good working knowledge of English to communicate effectively within the international team environment Previous experience in customer service, travel industry support, or a rent-a-car / vehicle rental environment is a strong advantage Excellent communication and interpersonal skills, with a genuine passion for delivering outstanding customer experiences Comfortable working in a fast-paced, target-driven environment with the ability to multitask and prioritise effectively Proficiency in standard computer applications and the ability to quickly adapt to new CRM and booking systems What We Offer Competitive Monthly Salary reflective of your skills and experience Fully Paid Training to set you up for success from day one Comprehensive Health Insurance coverage Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival Monthly Performance Bonus rewarding your dedication and results €1,500 Signing Bonus (one-time payment for new hires) A vibrant, multicultural workplace within the dynamic Travel industry Clear career development pathways and ongoing professional growth opportunities And Much More... Life in Bulgaria Relocating to Bulgaria is one of the most rewarding decisions you can make as an international professional. Bulgaria is a country of remarkable natural beauty, from the snow-capped Balkan Mountains to the golden sands of the Black Sea coast, offering an incredible quality of life at a fraction of the cost found in Western Europe. Sofia, the vibrant capital of Bulgaria, is a modern, cosmopolitan city brimming with culture, history, world-class dining, and a thriving social scene — making it an ideal home for ambitious expats seeking adventure alongside a fulfilling career. Bulgaria boasts a warm and welcoming community, affordable living costs, excellent transport links across Europe, and a growing international professional ecosystem that makes settling in straightforward and enjoyable. Whether you're exploring the charming cobblestone streets of Plovdiv, skiing in Bansko, or enjoying the colourful local cuisine and café culture that Bulgaria is increasingly celebrated for, life here is rich, diverse, and deeply satisfying. For those searching for Jobs in Bulgaria, Sofia truly represents an exciting and accessible gateway to a European career with outstanding lifestyle benefits. How to Apply Are you a French-speaking professional ready to take your career to the next level in the Travel industry? This is your moment. Whether you are actively searching for French-speaking jobs abroad or exploring the outstanding Jobs in Bulgaria available through a trusted recruitment partner, we warmly invite you to seize this opportunity. Click Apply Now to submit your application for the French Speaking Rent-a-Car Consultant position in Bulgaria, and a dedicated member of the Mercier Consultancy Group talent team will be in touch to guide you through every step of the process. We look forward to welcoming you to the Mercier Consultancy Group family.

Responsibilities

Manage vehicle rental bookings, modifications, and cancellations for French-speaking clients via phone, email, and chat. Coordinate with travel partners and rental stations to ensure seamless customer experiences while upselling additional services.