French Team Leader – AML/CFT Operations at Concentrix Corporation United States

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AML Compliance, CFT Compliance, Team Leadership, Transaction Monitoring, Analytical Skills, Communication Skills, Interpersonal Skills, KYC Regulations, Attention to Detail, Organizational Skills, Coaching, Training, Quality Control, Case Management Systems, MS Office, Problem Solving

Industry

IT Services and IT Consulting

Description

Job Title: French Team Leader – AML/CFT Operations Job Description The Team Leader – AML/CFT Operations will oversee a team of AML Advisors responsible for reviewing and processing suspicious transaction alerts and atypical operations in line with regulatory requirements, internal policies, and client-defined procedures. The role involves ensuring operational excellence, maintaining high compliance standards, and fostering a culture of continuous improvement. You will be responsible for managing team performance, providing guidance and coaching, ensuring quality and productivity targets are met, and acting as a point of escalation for complex cases Responsibilities: Team Management & Leadership Lead, motivate, and support a team of AML Advisors to ensure consistent high-quality output. Monitor daily workloads, allocate resources effectively, and manage team schedules to meet service level agreements (SLAs). Conduct regular team meetings and one-to-one coaching sessions. Provide training and ongoing development to enhance team skills in AML/CFT compliance and atypical operations analysis. Operational Excellence Oversee the analysis of alerts and ensure cases are processed in order of priority and within regulatory deadlines. Perform quality control reviews to ensure adherence to internal procedures and regulatory standards. Act as the primary escalation point for complex or high-risk cases, providing guidance and making final recommendations when required. Ensure accurate and complete documentation of findings in the case management system. Collaborate with Quality Assurance, Compliance, and Client representatives to address operational issues and improve processes. Compliance & Reporting Maintain an up-to-date understanding of AML/CFT regulations, industry trends, and typologies. Ensure team adherence to all internal policies, procedures, and client-defined guidelines. Track and report on team performance, quality scores, and productivity metrics to management and the client. Identify process gaps and recommend solutions for improved efficiency and risk mitigation. Candidate profile: Proven experience in AML/CFT compliance, transaction monitoring, or financial crime operations OR Prior experience in a team leadership or supervisory role within a compliance, Contact center or operational environment. Fluency in French (C1 and above) and English (B2 and above) is required Strong knowledge of KYC, AML/CFT regulations, and suspicious transaction typologies will be a plus. Excellent analytical skills with the ability to make sound decisions under pressure. Strong communication and interpersonal skills, with the ability to lead and inspire a diverse team. Proficiency in case management systems and MS Office (Excel, Word, PowerPoint). High attention to detail and strong organizational skills. Flexibility to work rotating shifts as required. Willingness to work fully on site from our office in Athens Bachelor’s degree in Finance, Law, Business, or related field preferred. Location: GRC Athens - Minwos 10-16 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Responsibilities

The Team Leader will oversee a team of AML Advisors, ensuring they review and process suspicious transaction alerts in compliance with regulations. Responsibilities include managing team performance, conducting training, and acting as a point of escalation for complex cases.