French Tech Support for Online Gaming Platform - Athens, Fully Paid Relocat at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical support, Customer service, Troubleshooting, Communication skills, Problem-solving, Gaming platform knowledge, French language, English language, Attention to detail, Organizational skills

Industry

Holding Companies

Description

Mercier Consultancy is delighted to offer a fantastic opportunity for a French Tech Support Specialist to join a leading online gaming platform based in Athens, Greece. This role comes with fully paid relocation, providing an exciting chance to live and work in a vibrant city while delivering top-level technical support to French-speaking gamers. As a key member of the support team, you will assist users in troubleshooting issues, answering inquiries, and ensuring a seamless gaming experience. If you are passionate about gaming, technology, and customer service, this is the perfect role for you! Responsibilities Provide expert technical support in French to users of the online gaming platform Diagnose and resolve technical issues related to game performance, connectivity, account management, and platform features Document reported issues and solutions clearly and promptly Collaborate with development and engineering teams to escalate complex problems Guide users on platform features and best practices to enhance their gaming experience Stay updated on game updates, patches, and changes to gaming technology Participate in ongoing training to improve technical knowledge and customer service skills Fluency in French and English, both written and spoken; please specify your nationality and native language in your C.V. and/or Cover Letter. Strong passion for online gaming and familiarity with gaming platforms Excellent problem-solving and communication skills Experience in technical support or customer service, preferably in the gaming or tech industry Ability to work under pressure in a fast-paced environment Willingness to relocate to Athens with full relocation support provided Strong organizational skills and attention to detail Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide expert technical support in French to users of the online gaming platform by diagnosing and resolving performance and connectivity issues. Collaborate with engineering teams to escalate complex problems while documenting solutions and guiding users on platform features.