Fresh Food Manager at Pick n Pay

Garden Route District Municipality, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Hygiene Standards, Customer Experience, Department Management, Stock Management, Commercial Acumen, Team Leadership, Communication Skills, Planning, Organising, Problem Solving, Numeracy, Retail Knowledge, Service Delivery, Product Knowledge, Coaching

Industry

Retail

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We are looking for a high-performing Fresh Foods Department Manager to take full accountability for Fresh Departments within the store. This role is responsible for driving operational excellence, maintaining world-class hygiene and safety standards, and delivering exceptional customer experiences. This position forms part of a structured career development pathway toward Store Management, offering exposure to commercial decision-making, people leadership and full-store operational strategy. Minimum Requirements: Grade 12 Valid Driver’s License (Code 08) 2–3 years retail experience in Fresh Food departments 1–3 years Department Management experience Willing to be transferred between stores if required Sound numeracy and retail industry knowledge Competencies: Achieving results through others Planning, organising, and strong follow-through Strong adherence to standards, policies, and procedures Customer-centric mindset Clear communication and strong listening skills Strong commercial and business acumen Key Responsibilities: Operational & Standards Management Maintain and enforce all operating standards across Fresh Departments Ensure hygiene, housekeeping and safe working standards are consistently maintained (sales floor and back-up areas) Ensure full compliance with security procedures and company policies Ensure merchandising and display standards are executed and maintained Conduct regular quality checks and enforce strict stock rotation practices Remove damaged or expired stock to prevent wastage, shrinkage and losses Verify pricing accuracy, including shelf labels and promotional pricing Stock & Commercial Management Optimise stock levels to ensure availability without overstocking through effective ordering practices Analyse departmental profitability and implement corrective or growth strategies Monitor departmental budgets and take proactive corrective action where required Plan and execute sales-driving promotions and seasonal initiatives Administration & Compliance Ensure all administration is completed accurately and within required timeframes Analyse operational data and reports to identify risks, trends and opportunities Maintain and update all relevant documentation and compliance records Customer & Service Excellence Deliver exceptional customer engagement through product knowledge and service delivery Understand customer needs, provide expert product advice and resolve queries effectively People Management Lead, coach and develop employees to maintain operational and service standards Build a competent, motivated and performance-driven team culture Closing Date: 16 February 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.

Responsibilities

The Fresh Food Manager is responsible for maintaining operational standards and ensuring exceptional customer service in the Fresh Departments. This includes managing stock levels, compliance with hygiene and safety standards, and leading a team to achieve performance goals.