FRIGHT NIGHTS VIP & EVENTS HOST at Merlin Entertainments
Chertsey, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Service Standards

Industry

Hospitality

Description

FRIGHT NIGHTS VIP & EVENTS HOST

Location (Country-County-City) UK-Surrey-Chertsey
Job ID
2025-9676
Employment Type
Full-Time
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Thorpe Park Resort

QUALIFICATIONS & EXPERIENCE

Due to the nature of this role, applicants will need to be 18+.
No previous experience required, just enthusiasm and eagerness to learn!
Show us you’re guest obsessed by being positive and helpful.
Go together to show our guests that’s you care!

Responsibilities
  • To ensure a seamless, smooth guest journey from their arrival onto the resort to their exit by providing high level of customer service in line with company values
  • You will play a pivotal role in delivering a safe and fun experience for our VIP Guests.
  • To assist with the department’s mission to achieve a positive customer feedback through internal and external captures.
  • To deliver both VIP entry and experience packages to support all targets set by the business.
  • To support the wider Resort through our multi-skilling programme.
  • Support product development and contribute new ideas to continually drive the department
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