OVERVIEW

Front-end associate involves interacting directly with customers at the point of sale and ensuring a positive experience. These roles often include tasks like greeting customers, processing transactions, handling returns, maintaining the checkout area, and aiding with purchases. In addition, front-end staff may be responsible for stocking shelves, managing inventory, and answering customer inquiries.

Customer Service:

• Greeting customers: Providing a welcoming and friendly atmosphere.
• Answering phones: Directing calls to the appropriate departments.
• Assisting with purchases: Helping customers find items, answering questions about products, and processing transactions.
• Handling returns and exchanges: Following store procedures for processing returns and exchanges.
• Maintaining a clean and organized checkout area: Ensuring the register area is tidy and presentable.
• Providing excellent service: Ensuring customers have positive and efficient checkout experiences.

Operational Tasks:

• Processing Online orders and payments: including Amazon and web orders including handling cash and other forms of payment and providing change and receipts.
• Stocking shelves and displays: Ensuring merchandise is properly displayed and organized.
• Managing inventory: Keeping track of stock levels and assisting with restocking.
• Ensuring the front-end area is well-maintained: Keeping the area clean, organized, and presentable.
• Following store policies and procedures: Adhering to guidelines for handling cash, processing returns, and other tasks.
• Shipping and receiving: Use courier/freight companies to ship out parts and receive vendor purchase orders.
• Utilizing a forklift and overhead crane: Assisting in loading/unloading customer machines.
• Cylinder exchanges: must be able to lift to 50lbs.

Additional Responsibilities:

• Maintaining store cleanliness: Ensuring the overall cleanliness of the front-end area and potentially other parts of the store.
• Assisting with deliveries: Helping unload and organizing incoming merchandise.
• Providing support for other departments: Assisting with tasks in other areas of the store as needed.

Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 40 – 44 per week

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In perso

Operational Tasks:

• Processing Online orders and payments: including Amazon and web orders including handling cash and other forms of payment and providing change and receipts.
• Stocking shelves and displays: Ensuring merchandise is properly displayed and organized.
• Managing inventory: Keeping track of stock levels and assisting with restocking.
• Ensuring the front-end area is well-maintained: Keeping the area clean, organized, and presentable.
• Following store policies and procedures: Adhering to guidelines for handling cash, processing returns, and other tasks.
• Shipping and receiving: Use courier/freight companies to ship out parts and receive vendor purchase orders.
• Utilizing a forklift and overhead crane: Assisting in loading/unloading customer machines.
• Cylinder exchanges: must be able to lift to 50lbs

Additional Responsibilities:

• Maintaining store cleanliness: Ensuring the overall cleanliness of the front-end area and potentially other parts of the store.
• Assisting with deliveries: Helping unload and organizing incoming merchandise.
• Providing support for other departments: Assisting with tasks in other areas of the store as needed