Front Counter Associate at Global Elite Empire Consultants

Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Attention To Detail, Cash Handling, Order Entry, Point-Of-Sale Systems, Microsoft Office Suite, Propane Knowledge, Safety Practices, Teamwork, Organization, Email Communication, Time Management

Industry

Description

Description Handle all incoming calls from customers, vendors and other contacts. Make outgoing calls to follow up on customer orders and monitor bulk CO2 and propane tank fill levels. Assist customers and visitors at the front counter, providing prompt and professional service. Enter customer orders for products and services accurately into the system. Operate the cash register for orders from drivers and front-counter customers. Support sales staff with customer account inquiries. Create purchase orders for bulk CO2 and propane deliveries, and truck maintenance. Manage email communication with customers, ensuring timely responses. Maintain cleanliness and organization of the work area. Refill dry ice bins as needed. Refill CO2 and propane cylinders to meet customer and operational needs. Requirements Customer service experience, in retail, service, or utility industries. Basic knowledge of propane products and safety practices is a plus. Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members. Proficiency in using computers, point-of-sale systems, and Microsoft Office Suite. Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment. Attention to detail and accuracy in handling orders, cash and inventory. Ability to work independently and as part of a team. Commitment to safety and adherence to company policies and procedures. High School Diploma or equivalent. Valid driver’s license. Benefits 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid time off Vision insurance Irish Companies is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination against all legally protected classes including, but not limited to: race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, age, physical or mental disability, citizenship, past, current prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law.

Responsibilities

The Front Counter Associate will handle incoming and outgoing customer calls, assist customers at the front counter, and enter orders into the system. They will also manage cash register operations and support sales staff with inquiries.