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Front Counter Associate - NEFCO Repairs at NEFCO Construction Supply LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Tool Orders, Inventory Management, Documentation, Microsoft Office Suite, Physical Dexterity, Analytical Skills, Math Skills

Industry

Wholesale

Description

Description Reports to – Rentals & Repairs Supervisor Job Duties: Helps customers at the counter with tool orders, estimates, inventory, etc. Accurately fulfill orders to be shipped to customers Receives incoming repairs and creates proper documentation Provides customer with quality customer service demonstrating a sense of urgency Supports customer service needs onsite, as well as through phone support and e-mail communication Other duties as assigned Requirements Qualifications: High school diploma or equivalent Prior warehouse, distribution, pallet jack experience preferred Must be reliable Ability to prioritize work and perform multiple tasks Experience in handling difficult customer service situations Proficiency in using Microsoft Office Suite Physical dexterity for use of tools and ability to lift up to 75 lbs. Analytical ability including basic math skills

Responsibilities

The Front Counter Associate assists customers with tool orders and estimates, while also managing incoming repairs and documentation. They provide quality customer service both onsite and through various communication channels.