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Front Counter Associate - NEFCO Repairs at NEFCO Construction Supply LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inventory Management, Order Fulfillment, Documentation, Microsoft Office Suite, Math Skills, Warehouse Operations, Pallet Jack Operation, Communication, Problem Solving, Time Management, Multitasking

Industry

Wholesale

Description

Description Reports to – Rentals & Repairs Supervisor Job Duties: Helps customers at the counter with tool orders, estimates, inventory, etc. Accurately fulfill orders to be shipped to customers Receives incoming repairs and creates proper documentation Provides customer with quality customer service demonstrating a sense of urgency Supports customer service needs onsite, as well as through phone support and e-mail communication Other duties as assigned Requirements Qualifications: High school diploma or equivalent Prior warehouse, distribution, pallet jack experience preferred Must be reliable Ability to prioritize work and perform multiple tasks Experience in handling difficult customer service situations Proficiency in using Microsoft Office Suite Physical dexterity for use of tools and ability to lift up to 75 lbs. Analytical ability including basic math skills

Responsibilities

The associate assists customers with tool orders, estimates, and inventory while accurately fulfilling orders for shipment. They are also responsible for receiving incoming repairs and providing quality customer service via phone, email, and in-person interactions.